We've been shipping notebooks around Australia for over 15 years.

If you want us to provide you with the packaging:

We will ship you out a box suited to your notebook, with everything that you need to send your repair in to us. We provide a pre-paid consignment note, appropriate notebook packaging, the box to put it into and any paperwork you may need to fill out. We even supply the tape to seal the box with. Costs apply.

If you want to provide your own packaging:

The box dimensions should be less than 430 mm x 310 mm x 150mm. And less than 5kg in weight.
As a general guideline, use a box with at least a 5 cm gap between the Notebook and the top, bottom and sides of the box. Fill these gaps with bubble wrap or similar. The packing material should fill in all the area around notebook.

Recommended boxes are:
Australia Post Mailing Box Bx4 (430x305x140)
Pack and Send - A3 Box

Include the notebook battery and AC Adaptor if it’s a power related problem. Include your vendor supplied recovery disks if your problem is hard drive related Make sure that the box dimensions do not exceed 430 mm x 310 mm x 150mm and the total weight of 5kg or you may be charged for additional freight.